All posts by Jason Pappas

printing

Print Credits WITH RU Express

I’m happy to report that, we’ve implemented the PaperCut payment gateway via RUExpress.

If you already have money on your RU Express account, your card balance will automatically be added to your PaperCut total.

To avoid any issues with printing, please verify your Print Credits and RU Express balance by logging into the PaperCut portal with your NetID (https://artprint.rutgers.edu:9192/user).

You can transfer more money into your RU Express account via credit card (Visa or Mastercard) at any time by accessing the RUExpress portal: http://food.rutgers.edu/ru-express/.

For more information on print credits, costs and how to manage your account, please visit: https://art.rutgers.edu/print-credits/.

computer

Computer Support

 

For problems or questions related to Art & Design computers, printers, projectors, or labs equipment:
visit http://www.masongross.rutgers.edu/help
or email help@mgsa.rutgers.edu

Contacting support with the above information is the best method for IT support. This method assigns the issuer to a support ticket that will be seen by the entire IT team . It allows faster and more specialized service than emailing a single person directly.

You may also find Shane in his offices:
Shane Whilden — CSB 238

network

Internet Upgrade

Art & Design is undergoing a major network upgrade that will increase the speed that lab computers can save files to the network and access the Internet. It will also improve WiFi throughout the building to reduce dead zones and make existing areas of coverage faster and more reliable.