For problems or questions related to Art & Design computers, printers, projectors, or labs equipment:
visit http://www.masongross.rutgers.edu/help
or email help@mgsa.rutgers.edu

Contacting support with the above information is the best method for IT support. This method assigns the issuer to a support ticket that will be seen by the entire IT team . It allows faster and more specialized service than emailing a single person directly.

You may also find Shane in his offices:
Shane Whilden — CSB 238